Customer Journey Mapping + Gamification (MIRO) (UX)

Today, customers hold companies to high standards for product quality and user experience.

To stay afloat, best-in-class companies optimize customer journeys, not just individual touchpoints or design.

This template exists for several reasons:

+ It helps you identify the key value metrics for your product

+ Map out the critical path to better understand the entire user journey

+ View your product through the gamification lenses by breaking it down on different levels

+ See a bigger picture and make strategic decisions early on

Learn how to leverage Customer Journey Mapping to create successful products with a sticky user experience to maximize your company’s competitive advantage.